How is the quality of the ordered products taken care of by Treetenz?

Our system is inherited with a quality check point before it starts for delivery. So each delivery makes sure to deliver only the products with expected quality.

What are the products sold by Treetenz?

We sell gardening products like plants, plants in various types of planters ranging from plastic to ceramic. Beside this, decorative products are also sold.

How to order products online ?

It's very simple, just enter the location of your address and get onto the shopping area and start adding products to cart. Once you are finalized with the cart item do check out with various payment options. 

What are payment mode options available ?

We have Payment on delivery (UPI/Cash) and payment option available through net banking and credit card.

If the online platform of Treetenz is safe for payment and ordering products ?

Yes it's safe to order the product only and perform the payment for the ordered product. System is hosted on one of the best authentic cloud systems available in the world.

How to raise concern for any order placed/products received ?

You can raise your concern with the order id to the below email id.

support@treetenz.com 

How to become a business partner/supplier of Treetenz?

Please drop us an email with your business set up details to the below email id.

 contact@treetenz.com

Can Treetenz avail facility of corporate gifts from the area of gardening items and plants?

Treetenz can arrange some best corporate gifts for your employees from the prodcucts category we are selling. Please reach out to us at  contact@treetenz.com

What if in Pune my locality service is not available ?

Please drop us an email alongwith area details to  contact@treetenz.com

What is the best time to order the products online ?

You can order the products round the clock 24/7 through all channel - web, android and apple app

Can I have multiple accounts with the same email id and mobile number?

You can have only one account with one email and mobile number.

Can I add more than one delivery address in the same account?

Yes, you can add multiple delivery addresses for delivery for our serviceable location.

Do I need to sign up for checking the products?

You can surf and check the available products with our platform without sign up.

How to sign up ?

You just need your email id and/or mobile number

Are there any charges for the registration ?

There are no charges for signup/registration.

Are there any charges for delivery of products?

Yes, we have flat charges for each delivery. FOr high size order you may see sometime delivery charges are free.

What are the modes of payment?

Payments are accepted through various option like - Net Banking, Credit Card, Wallet, UPI, Cash

If the products sold on site are inclusive of GST ?

All the selling prices displayed over the site/app are inclusive of GST.

What is the pay on delivery option?

Pay of Delivery option avails you the facility to pay once the products are delivered to your address.

Does Treetenz accept payments via UPI mode?

Yes, we accept UPI payment under the Pay on Delivery option.

When will I receive the order?

Very ideal time of delivery would be 4 to 5 days, some time it may be delayed depends on availability of stocks.

What is the minimum order size for delivery?

There is no minimum order size.

Do you deliver in a time slot?

We don't deliver the order through a predefined time slot.